It takes a lot of trust to write a large check to strangers, hoping that the model railroad in your head will come out as you expect. With Golden Spike Artisans the result is even better than I hoped for. Andre, John, Fabian, David and Keith did a great job with my N-scale Spokane, Pasco & Yakima. They believe the client comes first and do their utmost to listen carefully in order to understand and execute your dream layout.
These are all nice guys with tremendous integrity who are justifiably proud of their work. They improved my original track plan that featured an impractical switchback with too steep a grade. The new switchback they designed looks great and works great. I never get tired of running consists up and down the switchback.
The quality of the track work, bridges, buildings and scenery is outstanding. David designed and built a paper mill from scratch taking into account historical accuracy and track plan constraints. I originally had intended to do the scenery and buildings myself but am very glad that, after visiting a layout they built in Michigan, I decided to let them do the scenery and paper mill. I’m 70 years old and it would have never been finished if I had tried to do it myself.
I also appreciate their willingness to instruct clients. I have received helpful lessons in blending buildings into the layout, track maintenance and detailing. I received excellent email/telephone support from Keith when I have had electrical problems. The original installed version had two shorts that I was unable to fix. Keith returned to help as part of their 90-day service plan where I paid for travel and per diem and they absorbed the labor costs. Keith fixed everything on my punch list. Plus I know I can count on their support if I have problems in the future.
In summary, these are honest trustworthy guys who work very hard so clients can achieve their desired goals. I am a happy client and Golden Spike Artisans has earned my trust.